Riteway responds to Covid-19

At Riteway Curtains and Blinds, we take the well-being and needs of our customers seriously and we’d like to give you an update on what we’re doing during these challenging times of Covid-19.

Open For Business: Firstly, both our Fyshwick and Yass Showrooms are open for business.  We are actively monitoring the situation and advice provided by the Australian Government Department of Health and taking steps in our Showrooms to ensure the highest levels of hygiene and cleanliness are maintained.

Outside Hour’s Appointments: In addition to our normal trading hours, we will open for one-to-one consultations (by appointment only).

  • Weekdays 7am to 9am and 5pm to 8pm
  • Sundays 8am to 4pm
  • Saturdays (pending availability, as our showrooms are already open to public).

In-home appointments: Our Sales Representatives are still offering in-home obligation free consultations to show you the latest range of window coverings for inside and outside your home.

Virtual appointments: For those self-isolating, we are offering virtual appointments. For iPhone users, they can connect via Facetime and Android users via WhatsApp.

Product Availability: All Luxaflex products are made in Australia, with the exception of Timber Shutters, and there is no negative impact on production. Our major fabric houses have advised they have plenty of stock for the majority of their fabrics.

Payment Plan: We are now offering three months interest-free payment plans.

No Price Increase: It’s a hard time for us (as it for everyone) but we will not increase our prices.

Repairs: Please clean all products prior to dropping them off.

Feeling Unwell? We have a strict policy for our team to stay at home if unwell.  Conversely, if you are feeling unwell, please wait until you recover or connect with us virtually (see above).

We Get You! We understand that each customer’s experience with Covid-19 will be different and we respect that and the decisions you make.

Working Together: We are remaining positive that we can work together, during these challenging times, by helping you update your home with our quality products.

Please support local, small businesses and stay safe!

Regards,

Team at Riteway Curtains and Blinds